Mystery Shopped. Mystery Solved.

We Check helps your business monitor your brand performance on location, on the phone or online every minute of the day.

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What We Check Does

We Check helps identify, respond and manage ever-changing customer needs.


Customer Experience Measurement

Unlock the mystery behind your customer service delivery and customer service expectations.


Customer Satisfaction Measurement

Customer satisfaction measurement helps you set the standards for your company’s service expectations.


Continuous Improvement Plans

Continuous monitoring of performance keeps goals on target and helps raise revenue.


Employee Engagement Strategies and Coaching

Coaching your staff to ambassadors of your business is the key to happy employees and happy customers.

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Who We Check Helps

We Check is trusted by companies around the world, including:

hc rcc acura ford  nslc

Why We Check is Different

Our services, just to name a few include:


Needs Assessment

We Check conducts a thorough investigation into your company’s requirements and customizes the right program for your company to collect valuable and actionable data.


Sales and Service

We Check if your service delivery is in alignment with your company’s standards and expectations.


Baseline Studies and Regular Mystery Shopping Programs

We Check the temperature of your current service levels so that you can set the bar of excellence. Regularly scheduled mystery shops provide indicators of performance to help you chart improvement.


Audio Recorded Shops

We Check provides call monitoring services with audio recordings for training purposes.


Nationally and Globally

We Check has a network of tens of thousands of experienced mystery shoppers spans all of Canada and our international affiliations ensure global coverage.


Compliance Audits

We Check to see if you check for ID, and We Check for other compliance items, such as service in both official languages.

Learn our Approach

Getting Started with We Check is Fast and Easy