We Check helps identify, respond and manage ever-changing customer needs.
Unlock the mystery behind your customer service delivery and customer service expectations.
Customer satisfaction measurement helps you set the standards for your company’s service expectations.
Continuous monitoring of performance keeps goals on target and helps raise revenue.
Coaching your staff to ambassadors of your business is the key to happy employees and happy customers.
We Check is trusted by companies around the world, including:
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Our services, just to name a few include:
We Check conducts a thorough investigation into your company’s requirements and customizes the right program for your company to collect valuable and actionable data.
We Check if your service delivery is in alignment with your company’s standards and expectations.
We Check the temperature of your current service levels so that you can set the bar of excellence. Regularly scheduled mystery shops provide indicators of performance to help you chart improvement.
We Check provides call monitoring services with audio recordings for training purposes.
We Check has a network of tens of thousands of experienced mystery shoppers spans all of Canada and our international affiliations ensure global coverage.
We Check to see if you check for ID, and We Check for other compliance items, such as service in both official languages.